We’re here to help — before and after your purchase.
At Fidelity Shipping Containers, customer support is our top priority.
Whether you need help choosing the right container, checking delivery access, tracking your shipment, or asking about customization — our team is ready to assist.
We respond quickly and professionally to all inquiries.
⭐ Customer Support Contact Information
📧 Email Support
support@fidelityshippingcontainers.com
We reply within 24 hours (Mon–Fri).
📞 Phone Support
+1 (872) 267-3942
Call us for order questions, delivery guidance, or quotes.
🧭 Business Address
1968 Brownlee Ave, Youngstown, OH 44514, United States
Note: This is our administrative & support office. Containers ship from multiple nationwide depots.
🕘 Support Hours
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Closed Saturday & Sunday (Messages will be responded to next business day)
📝 Send Us a Message
If you prefer to reach us through our website, please fill out the contact form below.
Please include:
- Your full name
- Email address
- Phone number
- Delivery ZIP code (for container quotes)
- Your message or questions
We will get back to you shortly with the information you need.
🚚 For Delivery & Freight Questions
Not sure if your location is truck-accessible?
Need help choosing between a 20ft or 40ft container?
Our team can check:
- Delivery access roads
- Local carrier availability
- Estimated delivery dates
- Special equipment needs (crane, liftgate, forklift)
🔒 Customer Trust & Safety
Your information is protected by SSL encryption.
We never sell or share your personal data.
Read our Privacy Policy for full details.
❤️ We’re Dedicated to Your Satisfaction
From the moment you contact us to the moment your container is delivered, our goal is to provide the best customer service in the industry.
If you have any questions, we’re here to help.